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Legal & Policies

Effective Date: January 2026

Privacy Policy

Chal & Bro, operated by Chalka Exports, respects your privacy.

10.1 Information We Collect

We may collect your name, mobile number, email, billing address, delivery address, order information, payment-related information, identification documents where required, address documents where required, eligibility information, customer service communications, and technical information required for website security and operation.

10.2 Use of Information

Information may be used for processing orders, customer verification, regulatory compliance, payment, shipping, customer support, warranty, fraud prevention, accounting, record keeping, website improvement, and legal compliance.

10.3 Sharing Information

Information may be shared where reasonably necessary with payment providers, courier/logistics providers, technology providers, manufacturers/service centres, professional advisers, and government or regulatory authorities where legally required or permitted.

10.4 Security

We take reasonable measures to protect personal information from unauthorised access, alteration, disclosure or misuse.

10.5 Data Retention

Information may be retained as reasonably necessary for business, legal, tax, regulatory, warranty, accounting and dispute-resolution purposes.

10.6 Cookies

Our website may use cookies and similar technologies for functionality, analytics, security and user experience.

10.7 Privacy Contact

Privacy-related enquiries may be sent to:
Email: support@chalandbro.test
Phone: +91 00000 00000
Address: Coimbatore, Tamil Nadu, India