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Legal & Policies

Effective Date: January 2026

Warranty & Service Policy

Products may be covered by manufacturer warranty depending on the product.

Warranty May Cover

Manufacturing defects, defective components, and other defects specifically covered by the manufacturer's warranty.

Warranty Generally Does Not Cover

Unless otherwise provided: accidental damage, misuse, negligence, unauthorised modification, unauthorised repair, normal wear and tear, corrosion due to improper storage, damage caused by unsuitable accessories, cosmetic damage, or damage resulting from use contrary to manufacturer instructions.

Warranty Claim

Customers may be asked to provide an order/invoice number, product serial number where applicable, photographs, videos, a description of the problem, and other information required for assessment. Unauthorised modification or repair may affect warranty eligibility where permitted by the manufacturer's warranty terms.